FAQs

Do you do Live Scan fingerprinting?

Yes! Capital Live Scan offers Live Scan fingerprinting, mobile on-site Live Scan fingerprinting, ink card fingerprinting, passport photos, and fingerprint card conversions for out-of-California applicants.

No. Each Live Scan is specific to the agency listed on the form and cannot be reused for another agency. New fingerprint submissions must be completed for each separate agency request. Using a Record Review or previous Live Scan results in place of a new submission is a misdemeanor and may result in criminal charges.

The total cost includes both a rolling fee and government fees. The rolling fee varies by location (at our Sacramento location – 5706 Broadway, the rolling fee is $23), while government fees depend on the type of background check required. You can view current government fee rates on the California DOJ website or by clicking this link: Applicant Fingerprint Processing Fees

 The live scan fingerprinting process takes approximately 10 to 15 minutes. Most of our locations do not require an appointment but make sure you check the location of your choice before arriving for hours of service and requirements.

To be live scan fingerprinted you will need to provide the following:

 

  1. Completed Request for Live Scan Service form (BCIA 8016) for your specific need

  2. Valid form of payment – cash, credit/debit

  3. Valid, unexpired government issued photo I.D.


If you do not have a valid California Driver’s License or ID Card, you must provide one Primary and one Secondary form of identification. All identification documents must be original; photocopies or digital images are not accepted.

For a comprehensive list of acceptable identification types, please refer to the California Department of Justice guidelines: https://oag.ca.gov/fingerprints

Capital Live Scan has 35 locations, and we are growing, but if we don’t have a location near you, please click the link below where you will have access to over 800 locations.  Capital Live Scan is part of the Biometrics4All Live Scan Network.

Online Live Scan Fingerprinting Services for Background Checks. Find Live Scan Locations near you.

Live Scan results are sent electronically from the California Department of Justice (CA DOJ) directly to the requesting agency, usually within 3 to 7 days. In rare cases, it may take up to 30 business days for the CA DOJ to provide the results of the fingerprint background check.  In most cases, the results are returned in 48-72 hours.

Capital Live Scan does not receive your results. Please wait at least 7 days before contacting the California DOJ. Delays may occur if manual processing is required.

To check the status of the live scan finger prints click HERE.

*You will need your ATI number and Date of Birth in order to check the status. 

If the California Department of Justice has rejected your fingerprints due to poor quality, follow these steps:

  1.       Complete a new Request for Live Scan form (BCIA 8016), entering the Applicant Tracking Identifier (ATI) number from your rejection letter in the OATI field.
  2.       Bring the completed form, a valid photo ID, and the original rejection letter to the same Live Scan location where your original fingerprints were taken.
  3.       You will be re-fingerprinted at no charge.

Note: If you choose to go to a different Live Scan location, you may be required to pay the rolling fee again.

To obtain your California criminal history, you must complete a Record Review Live Scan by following these steps:

  1.       Fill out the 8016-RR form and bring it along with your valid ID to a Live Scan location. https://oag.ca.gov/system/files/media/BCIA-8016RR.pdf
  2.       Pay a $25 government fee plus the rolling fee charged by the Live Scan site.
  3.       Ensure your mailing address is correctly listed on the form and provided to the fingerprint technician.

For detailed instructions, visit the California Attorney General’s website: oag.ca.gov/fingerprints/record-review

Important: A Record Review is for your personal use or authorized legal purposes only. Using it for employment, certification, or any other official purpose is a misdemeanor and may result in criminal charges.

To obtain a copy of your federal criminal history, you must submit a request known as a Departmental Order. For detailed instructions and to start the process, please click here.

If you believe your criminal history contains errors, you may submit a formal challenge to the California Department of Justice—but only after you’ve received a copy of your record. For more information, contact the California DOJ at applicantinfoservices@doj.ca.gov.

Click on this link for instructions on how to obtain an ORI from the California Department –

Applicant Agencies | State of California – Department of Justice – Office of the Attorney General

Assembly Bill 506 is a California law that requires background checks and mandated reporter training for those working with youth in service organizations.

Learn more: AB 506

CalVECHS is a new CA DOJ-administered program in California that allows qualified nonprofit, faith-based, youth-serving, and disability-care organizations to receive federal-level criminal offender record information (CORI) based on fingerprint background checks. It operates under the National Child Protection Act (NCPA)/Volunteers for Children Act and was authorized by Senate Bill 135, which amended Penal Code §11105.3. Until now, many non‑governmental entities couldn’t access FBI-level clearance due to federal restrictions—but CalVECHS changes that.

Key Requirements for Organizations

  1. Enroll in CalVECHS as a qualified entity using the DOJ’s BCIA 9017 form.
  2. Collect signed BCIA 9018 waivers from every applicant (volunteer or employee) authorizing access to state and federal CORI.
  3. Use the updated Live Scan Request form (BCIA 8016VECHS) to transmit fingerprints under the new rule.
  4. Maintain secure records and follow privacy protections especially when handling federal-level CORI.

Qualified entities will be required to enroll and implement these procedures by the end of 2026. Until then, agencies should continue with their current forms and process but prepare to transition when formal regulations are adopted

In short, CalVECHS bridges the gap between DOJ and FBI criminal history reporting for qualified nonprofits in California, helping them meet legal compliance and protect the people they serve.

FD-258 fingerprint cards for out-of-state applicants are available at most locations that provide fingerprinting services or at your local police and sheriff departments.

Capital Live Scan performs fingerprint card conversions and will convert your fingerprints on a hard card to a Live Scan for electronic submissions to the CA DOJ and FBI.  Click here for more information and for instructions on sending us your hard cards.

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